Privacy policy

Last updated: September 2026

Responsible entity

Responsible for the processing of personal data in connection with this website is:

ITConsulting24 AG
Mimosenstrasse 11
8057 Zürich
info@pfotenruf24.ch
+41 44 382 88 88

Visiting the website

This website is operated on a server in Switzerland. When it is accessed, technically necessary connection data (IP address, time, page accessed, browser type) are recorded in server log files. They serve secure operation and error analysis and are not combined with other data.

We use no cookies, no analytics and no advertising trackers. Fonts, images and video are delivered from our own server; third-party content is only loaded if you trigger it yourself.

Contact by e-mail or phone

If you write to us or call us, we use your details to answer your enquiry and to prepare a possible consultation. The details are kept only as long as is necessary for processing and because of legal obligations.

Contact form

The contact form transmits your details – e-mail address and message as well as, optionally, name, practice, phone, location and attached files – via the form service FormSubmit (formsubmit.co) as an e-mail to our mailbox. The service is used solely for delivery; its data processing is governed by FormSubmit's privacy notice (formsubmit.co/privacy.pdf).

Our mailbox is operated at Infomaniak in Switzerland. Incoming enquiries may be forwarded internally to the team responsible for consultations. Please do not submit health data of animals or pet owners or any sensitive personal data via the form.

Demo chat

On the start page, the “Start the demo chat” button lets you try a written chat with the AI assistant. Only when you click it is the chat program of our platform provider newo.ai loaded from its server; before that, no content from this provider is transferred.

Your chat messages, the address of the page you are on and technical connection data are sent to the provider to run the chat and are processed there automatically; processing may take place outside Switzerland. The chat stores an identifier and the state of the chat window in your browser’s local storage so that a conversation can be continued. Please do not share any sensitive personal data in the demo chat.

Demo phone number 044 505 10 19

Calls to the demo number are answered by an AI phone assistant that introduces itself as a digital assistant. The conversation is processed automatically (speech recognition and response generation) and may be stored as a transcript to provide and improve the demo. Please do not mention any sensitive personal data in the demo.

Your rights

You may request information about the personal data processed about you as well as its correction or deletion, unless legal retention obligations prevent this. Please contact the entity named above.